Bill Level Adjustment Is Not Supported If The Bill Due Is Zero (Doc ID 2261616.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.14.0 version, Accounts Receivable (AR)

Problem :

Inconsistent behavior with adjustments when Adjustment Amount is greater than Due

Scenario :

Steps to reproduce :

0. AR business parameter PaymentDeallocation is enabled
1. Create an account on Aug 17, bill in progress = 33
2. Pvt to Sept 17 and run billing, bill = 66
3. Pay 66 from payment tool, and account balance = 0
4. Run PCM_OP_AR_BILL_ADJUSTMENT
eg



Cause

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