Messaging Server Error: ims_master[nnn]: General Error: dmap_locate_domain failed for domain abc.com: Could not connect to the LDAP server (Doc ID 2261618.1)

Last updated on MAY 03, 2017

Applies to:

Oracle Communications Messaging Server - Version 8.0.1 and later
Information in this document applies to any platform.

Symptoms

On Messaging Server Stores with 8.x, noticing the imta log has many of these errors:

The ims_master uses LDAP to determine which partition to put the user on, if it finds it needs to create the folder.  These errors are appearing at a rate of about one every minute, sometimes more often than that.  There is some problem with ims_master trying to use LDAP over SSL.

Everything else is working fine with LDAP on these systems.

Cause

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