Overdue Process Getting Created For Zero Balance Advice (Doc ID 2261663.1)

Last updated on MAY 09, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.3.0 to 2.5.0.3.0 [Release 2]
Information in this document applies to any platform.

Symptoms

On : ORMB 2.5.0.3.0 version, OTH - Other Bugs

Overdue Process getting created for Zero balance Advice

Could we put validation while creating Overdue Process?

ACTUAL BEHAVIOR
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Overdue Process is allowing to create the Overdue Process for advice which has zero unpaid balance.

Advice will have zero unpaid balance either if it is fully paid or fully matched or it is written off.

Could you please check and confirm if we can put validation while creating Overdue Process?

EXPECTED BEHAVIOR
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So ideally Overdue Process UI, should not allow to create overdue process for advice which is having unpaid balance as zero.

STEPS
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The issue can be reproduced at will with the following steps:

1. Create Bill with amount $1000 for Account
2. Make Full Payment against the bill.
3. Bill will be fully matched.
4. Try to create overdue process for the same bill.
5. I allows to create the overdue process.

Cause

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