CB10 Voucher Redemption Not Working With Multiple BeVWARS Instances (Doc ID 2261664.1)

Last updated on MAY 08, 2017

Applies to:

Oracle Communications Convergent Charging Controller - Version 6.0.0 to 6.0.0 [Release 6.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Convergent Charging Controller(OC3C),  6.0.0 version, it is observed that CB10 voucher redemption is not working with multiple beVWARS instances.

When multiple beVWARS instances are configured on the Voucher and Wallet Sever(VWS), the beServer failed to send the Voucher Reservation(VR) and Confirm Voucher Reservation(CVR) to the same beVWARS instance. As a result, the voucher redemption will fail to confirm, causing the user to receive their top-up, but the voucher will remain unredeemed.

The sample debug logs looks as below,

Voucher Reservation:

It is also observed that as though the right voucher number is found, two extra digits are arbitrarily being chopped off.

Changes

 

Cause

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