My Oracle Support Banner

Login to RDC and TMS HTML Browser is Successful However Subsequence Login Attempts Fail (Doc ID 2262004.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Thesaurus Management System - Version 5.0.1 and later
Oracle Clinical Remote Data Capture Option - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

Logging into RDC Onsite and TMS HTML Browser is only working the first time after a server reboot or a restart of the WebLogic OpaServer1 Managed Server.

In RDC, the error is Error In Account Setup
In TMS HTML Browse, the error is Unknown Error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.