Documaker Connector - Error Uploading Documents to UCM for Large Number of Files (Doc ID 2262369.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Documaker - Version 12.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.4 version, Enterprise Edition

While uploading a large number documents(eg.1000 files) to UCM using Documaker Connector the following error is raised and the upload process fails.


ERROR
-----------------------

25487 [Thread-5] WARN oracle.documaker.ecmconnector.documakersource.DocumakerSource processResults - Batch Id [2]:Doc ID [4903] - identifies more than one(1) row in the AOR table! (Multiple updates performed)
27491 [Thread-5] ERROR oracle.documaker.ecmconnector.engine.ImportChannel run - An error occurred in the source component. Marking it invalid.
27491 [Thread-5] ERROR oracle.documaker.ecmconnector.engine.ImportChannel run - Error importing document - timeout value is negative
27492 [Thread-5] ERROR oracle.documaker.ecmconnector.engine.ImportChannel run - oracle.documaker.ecmconnector.connectorapi.exceptions.SourceException: Error importing document - timeout value is negative
27492 [Thread-5] WARN oracle.documaker.ecmconnector.connectorapi.frameworks.ConnectorFramework acquireSource - All instances of the specified source [null] are in use.
32493 [Thread-5] ERROR oracle.documaker.ecmconnector.engine.ImportChannel run - The connector framework request failed. Cannot acquire source for processing.
32493 [Thread-5] ERROR oracle.documaker.ecmconnector.engine.ImportChannel run - A source value of null was provided.

620369 [Thread-5] ERROR oracle.documaker.ecmconnector.engine.ImportChannel run - oracle.documaker.ecmconnector.connectorapi.exceptions.FrameworkRequestException: A source value of null was provided


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.) Run GenData in Documaker which produces PDF files and create an entry in the Documaker database AOR table.
2.) Run Documaker UCM Connector Script with the command below:
  -- nohup ./ecmconnector.sh -action start -source dmkr -destination ucm &

3.) The script uploads < 1000 PDF files but after that it gets stuck.




Cause

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