Debit Memos From Credit Note Requests Are Not Being Generated With The Supplier Site Id (Doc ID 2262642.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Retail Invoice Matching - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

When a credit note request has its due date reached, a debit memo is generated, although the supplier site id information is not passed from the credit note to the debit memo generated.

Steps To Reproduce:

   1. Created a Purchase Order (PO) for a supplier site.
   2. Ship the PO.
   3. Receive the PO.
   4. Create an Invoice with cost or quantity discrepancy.
   5. Resolve the discrepancy generating a credit note request (the credit note generated has the supplier site id).
   6. Let the credit note request reach the due date so a debit memo can be generated.
   7. The supplier site id information is missing in the debit memo.

Changes

 

Cause

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