Defect Center Pane In Document Manager Disappear (Doc ID 2263155.1)

Last updated on MAY 07, 2017

Applies to:

Primavera Unifier Cloud Service - Version 16.2.0.0 to 16.2.0.0 [Release 16.2]
Primavera Unifier - Version 16.2.0.0 to 16.2.0.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

On : Unifier 16.2.0.0 version, Unifier User Mode


ACTUAL BEHAVIOR
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Some users are unable to see the center pane in Document Manager – others can see the center pane.


EXPECTED BEHAVIOR
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Users expected to see the navigation node


STEPS
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The issue can be reproduced at will with the following steps:
1. Access Unifier Environment
2. Open Shell
3. Navigate to node - Document Manager > Documents
4. Noticed the navigation pane in middle is showing as blank.
5. Issue received.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot know the hierarchy for the entire Document Manager.

Cause

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