Order Is Completed But SSP_info_parm_n_log_array Returned An Error (Doc ID 2263191.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Goal

Order is completed but SSP_info_parm_n_log_array returned an error. Below are JNEP diag file messages.


Customer has an order flow into which orders are getting completed but SSP_info_parm_n_log_array is not completing successfully. Due to this, custom code which refers TBL_INFO_PARAM to send data back to upstream; this is not being fulfilled in the case of this order flow. The other order flows (using different NEPs/JNEPs) are working perfectly fine where SSP_info_parm_n_log_array is getting completed successfully.


 

Solution

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