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Getting Error: "Failed to process GetProperties, reason:null" When Trying to View an Assembly File Using the ISDK FileSys Sample (Doc ID 2263905.1)

Last updated on MAY 09, 2017

Applies to:

Oracle AutoVue 3D Professional Advanced - Version 21.0.0 and later
Oracle AutoVue Electro-Mechanical Professional - Version 21.0.0 and later
Information in this document applies to any platform.


When using the AutoVue ISDK FileSys sample to try to view an assembly file, the following error occurs:

"Failed to process GetProperties, reason:null"

Steps to reproduce:

  1. Install and configure the ISDK FileSys sample.
  2. Try to view an assembly.
  3. Notice the error message.


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