Billing Care: Re-Assignment of Handler Failed

(Doc ID 2263998.1)

Last updated on MAY 17, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On Oracle Communications Billing and Revenue Management(BRM) Applications, version, Billing Care, it is observed that re-assignment of handler failed for the below mentioned scenario,


1) Create a suspended payment.
2) Assign a payment handler to it (User-3).
3) Allocate this suspended payment to a customer account.
4) Move the customer payment to suspense.
5) While assigning this suspended payment to another payment handler(User-4), observed that this operation failed.



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