PDR Job Ends With RS_FAILURE (Doc ID 2264291.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.6.6 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
----------
PDR fails for some patients with the error:

Generating Soft Deleted Appendix for Patient XXXXXXXX
oracle.xdo.XDOException: java.lang.reflect.InvocationTargetException
at oracle.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:1237)
at oracle.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:282)
at oracle.xdo.template.FOProcessor.createFO(FOProcessor.java:1998)
at oracle.xdo.template.FOProcessor.generate(FOProcessor.java:1159)
at oracle.pharma.rdc.pdr.PatientDataReport.generateRTFReport(PatientDataReport.java:1099)
at oracle.pharma.rdc.pdr.PatientDataReport.generateRTFPage(PatientDataReport.java:1242)
at oracle.pharma.rdc.pdr.PatientDataReport.generateFull(PatientDataReport.java:1422)
at oracle.pharma.rdc.pdr.PatientDataReport.startPdr(PatientDataReport.java:2412)
at oracle.reports.engine.EngineImpl.CRunReport(Native Method)
at oracle.reports.engine.EngineImpl.run(EngineImpl.java:441)
at oracle.reports.engine._EngineClassImplBase._invoke(_EngineClassImplBase.java:90)
at com.sun.corba.se.impl.protocol.CorbaServerRequestDispatcherImpl.dispatchToServant(Unknown Source)
at com.sun.corba.se.impl.protocol.CorbaServerRequestDispatcherImpl.dispatch(Unknown Source)
at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleRequestRequest(Unknown Source)
at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleRequest(Unknown Source)
at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleInput(Unknown Source)
at com.sun.corba.se.impl.protocol.giopmsgheaders.RequestMessage_1_2.callback(Unknown Source)
at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleRequest(Unknown Source)
at com.sun.corba.se.impl.transport.SocketOrChannelConnectionImpl.dispatch(Unknown Source)
at com.sun.corba.se.impl.transport.SocketOrChannelConnectionImpl.doWork(Unknown Source)
at com.sun.corba.se.impl.orbutil.threadpool.ThreadPoolImpl$WorkerThread.performWork(Unknown Source)
at com.sun.corba.se.impl.orbutil.threadpool.ThreadPoolImpl$WorkerThread.run(Unknown Source)
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor107.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at oracle.xdo.common.xml.XSLT10gR1.invokeParse(XSLT10gR1.java:760)
at oracle.xdo.common.xml.XSLT10gR1.transform(XSLT10gR1.java:314)
at oracle.xdo.common.xml.XSLTWrapper.transform(XSLTWrapper.java:212)
at oracle.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:1213)
... 21 more
Caused by: org.xml.sax.SAXParseException: : XML-20210: (Fatal Error) Unexpected EOF.
at oracle.xdo11g.parser.v2.XMLError.flushErrorHandler(XMLError.java:422)
at oracle.xdo11g.parser.v2.XMLError.flushErrors1(XMLError.java:287)
at oracle.xdo11g.parser.v2.XMLReader.popXMLReader(XMLReader.java:552)
at oracle.xdo11g.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1382)
at oracle.xdo11g.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:366)
at oracle.xdo11g.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:312)
at oracle.xdo11g.parser.v2.XMLParser.parse(XMLParser.java:311)

Cause

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