Upgrade CC&B 2.3 To 2.5 - Character Set Issue With NullPointerException At Configuration Retrieval
(Doc ID 2264368.1)
Last updated on JUNE 22, 2018
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and laterInformation in this document applies to any platform.
Symptoms
On : 2.5.0.2.0 version, IP - Installation Upgrade Proc
ACTUAL BEHAVIOR
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Upgrade CC&B 2.3 to 2.5 - character set issue with NullPointerException at configuration retrieval
While functional tests were being executed to identify the migration 2.3.1 to 2.5.0.2 impact, errors related to metadata configuration were found related to spanish special characters such as Ñ.
During the Billing process ending, there is s configuration feature with a service agreement type named “DAÑOS”. When the billing ending triggers, an algorythm that gets the bill messages is invoqued en query this configuration.
This is the line of code that is implemented in CC&B 2.3.1 ‘new ServiceAgreementType_Id(Constantes.CIS_DIV,"DAÑOS").getEntity();’.
Changes
Cause
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In this Document
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