Upgrade CC&B 2.3 To 2.5 - Character Set Issue With NullPointerException At Configuration Retrieval
(Doc ID 2264368.1)
Last updated on SEPTEMBER 15, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and laterInformation in this document applies to any platform.
Symptoms
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
On : 2.5.0.2.0 version, IP - Installation Upgrade Proc
ACTUAL BEHAVIOR
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Upgrade CC&B 2.3 to 2.5 - character set issue with NullPointerException at configuration retrieval
While functional tests were being executed to identify the migration 2.3.1 to 2.5.0.2 impact, errors related to metadata configuration were found related to spanish special characters such as Ñ.
During the Billing process ending, there is s configuration feature with a service agreement type named “<...Ñ..>”. When the billing ending triggers, an algorythm that gets the bill messages is invoqued en query this configuration.
This is the line of code that is implemented in CC&B 2.3.1 ‘new ServiceAgreementType_Id(Constantes.CIS_DIV,"<...Ñ..>").getEntity();’.
Changes
Cause
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In this Document
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