Error While Exporting Data .Please Review Log Files For Details (Doc ID 2264379.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5.1 version, PTP-Gen

When attempting to Export Data,
the following error occurs.

ERROR
-----------------------
Error while exporting data.Please view log file for details.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Collaborator Workbench.
2. Open an worksheet.
3. Try to export data.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export data from worksheets.

Cause

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