Project Listing Page Results With Two Pages Initially Rendered, When The Second Page is Selected, The Data Disappears - Instantis EnterpriseTrack (Doc ID 2264513.1)

Last updated on AUGUST 10, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 16.1.0.0 and later
Instantis EnterpriseTrack - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After selecting criteria for a filtered search for the Project listing page, the results show there should be 2 pages of projects listed.

When selecting Page 2 (at the bottom of the page) no data is displayed, and the Page count changes to 1.

There is no option to return to the previous page, the only way to see the search results is to run the search again.

NOTE:  This can happen with more than two pages of results, however navigation is possible if the 3rd + page drops.


STEPS to Verify the issue
-----------------------

  1. Access as user able to view projects
  2. Navigate to projects
  3. Select the Saved Search with the desired filter options selected, or Edit a default search with new criteria, having " Optimize for Performance " selected.
  4. Project Listing page renders results with 2 pages (display at bottom of page)
  5. When selecting to navigate to page 2, there are no projects listed, the page count changes to 1 and there is no ability to navigate back to page 1

Changes

 

Cause

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