"P6 Professional - Loading Data. Please Wait..." Hangs at 11% for a Long Period of Time Before Proceeding (Doc ID 2264574.1)

Last updated on MAY 24, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Primavera P6 Professional Project Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When logging in to P6 Professional, "Loading Data. Please Wait..." hangs at 11% and does not proceed for a long period of time before finally completing.

EXPECTED BEHAVIOR

When logging in to P6 Professional, the "Loading Data. Please Wait..." should load quickly and only take a few seconds.

STEPS

The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. View the Loading Data screen stuck at 11%

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users must wait long periods of time before accessing the application.

Cause

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