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'Loading Data' Message Hangs at 11% for a Long Period of Time During P6 Professional Startup (Doc ID 2264574.1)

Last updated on JULY 05, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.2.1 to 15.1.4.1 [Release 6.2 to 15.1]
Primavera P6 Professional Project Management - Version 6.2.1 to 15.1.4.0 [Release 6.2 to 15.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When logging in to P6 Professional, the "Loading Data. Please Wait..." message hangs at 11% and does not proceed for a long period of time before finally completing.

EXPECTED BEHAVIOR

The "Loading Data" process should only take a few seconds.

 

The issue can be reproduced at will with the following steps:

1. Login to P6 Professional.
2. View the reported behavior.

Cause

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