Conditions or Clues do not Appear on Summary Objects (Doc ID 2264600.1)

Last updated on MAY 17, 2017

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.12.0.3 and later
Oracle Utilities Network Management System - Version 1.12.0.3 and later
Information in this document applies to any platform.

Symptoms

When a Damage Assessment (DA) is created for an existing event, and the DA is given lat/long coordinates, it appears at the coordinates as expected.

If the event groups up into a substation, the outage symbol appears next to the substation's summary object, but the DA symbol does not appear at all.

It is expected that the DA symbol should appear at the lat/long in the geographic world.


This error was appearing in the managed server's .out file:
ViewerBean.buildConditionRuleHash - unknown class [null] configured in the condition_rules table, skipping...



Changes

Configuration changes relating to Damage Assessments were recently made.

Cause

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