Installing Documaker Studio 12.5 - Will Not Recognize ODBC Connections (Doc ID 2264914.1)

Last updated on MAY 17, 2017

Applies to:

Oracle Documaker Desktop - Version 12.5 and later
Information in this document applies to any platform.

Goal

On : 12.5 version, Documaker Workstation

Installing Documaker Studio 12.5 - will not recognize ODBC connections.

Installing Documaker Studio Rel.12.5 on Workstation, which previously had 12.3 functioning and working properly. The ODBC database was DB2, and the workspaces had the ODBC connections made to recognize that. After installation, and on bringing up Documaker Studio, the system asked whether to apply registry settings. Clicked 'Yes'. On attempting to bring up any workspace, the message was 'Userinfo cannot be loaded', and the error messages are as follows:

[10:17:23AM] Error: Platform error: FAP Error code=-30082 ODBC Error 08001 -30082 [IBM][CLI Driver] SQL30082N Security processing failed with reason "17" ("UNSUPPORTED FUNCTION"). SQLSTATE=08001


GUI Error code=0xffff8a7e
[10:17:40AM] Workspace was closed at 10:17:40 AM
[10:18:31AM] Error: Platform error: FAP Error code=-30082 ODBC Error 08001 -30082 [IBM][CLI Driver] SQL30082N Security processing failed with reason "17" ("UNSUPPORTED FUNCTION"). SQLSTATE=08001


GUI Error code=0xffff8a7e
[10:18:34AM] Workspace was closed at 10:18:34 AM
 
What could have caused this problem?
 

Solution

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