P6 EPPM User Administration Users Page Does Not Load

(Doc ID 2264921.1)

Last updated on MAY 19, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.3.0 to 16.2.7.1 [Release 16.2]
Information in this document applies to any platform.

Symptoms

When attempting to load the User administration page, the page will hang/spin and never return results.

STEPS TO REPRODUCE:
-----------------------------------------------
1. Start up EPPM
2. Connect to Administrator => User Access => USERS link
3. Page hangs at this point.


Changes

 

Cause

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