CommCommander "CCPSRV8040F CCMSKPTH Protocol error detected" when connecting to z/OS from Windows Server (Doc ID 2264971.1)

Last updated on MAY 19, 2017

Applies to:

Skywire CommCommander - Version 2.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 2.1.3 version, CommCommander

When attempting to setup CommCommander on Windows 2008 server, "GATE" errors are returned

-----------------------
CCPSRV8040F 09BC 10:49:02 CCMSKPTH Protocol error detected. GATE1 3E84 Unable to retrieve requested service('GATE1 ') information: Return Code 11004.
CCPSRV8060F 09BC 10:49:02 COMCMDRI Initialization failure. Return/reason code 16/8040.
CCPSRV8000I 09BC 10:49:02 COMCMDRI > Tue Mar 21 10:49:02 2017


Changes

 Changes include reinstalling CommCommander on a new server and connecting to a new z/OS host

Cause

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