HTTP 403 Forbidden Error When Creating An Import Template.

(Doc ID 2265418.1)

Last updated on MAY 19, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.13.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import an XML file with special characters, the following error occurs:

ERROR
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HTTP 403 Forbidden- Internet Explorer
The website declined to show this webpage- HTTP 403


STEPS
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The issue can be reproduced at will with the following steps:
1. Open P6, File import, Select XML. Choose a file where Resources have the following special characters in the ID and name fields: ( ) > < $
2. Import Options choose Enterprise, Use the Template to Import and name the template. Note the event code.


BUSINESS IMPACT
-----------------------
P6 cannot import file with special characters.

Cause

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