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INDEX NEEDED ON CI_BCHG_UP ON COLUMN SA_EXT_REF_ID (Doc ID 2265597.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
SP - Service Pack

a full table scan is done on CI_BCHG_UP because in
the 2nd part of the sql, we have this:

UNION
SELECT STUFF
FROM CI_BCHG_UP BCU
WHERE BCU.SA_EXT_REF_ID BETWEEN :4 AND :5 << need index on sa_ext_ref_id

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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