Unable to Create Customs Entry Once the Transportation is Finalized due to ORA-01400 Error

(Doc ID 2265898.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Retail Trade Management - Version 16.0 and later
Information in this document applies to any platform.


Unable to Create Customs Entry Once the transportation is finalised, as below error is faced:

Steps To Recreate:

1. Create Import Order.
2. Ship the Order.
3. Create the transportation for the above order.
4. Finalise the transportation.
5. Create the Customs Entry by providing all details.
6. While confirming, Getting the error- Error ORA-01400: cannot insert NULL into ("RMS16"."INVC_HEAD"."DUE_DATE") returned by program unit INVC_RTM_SQL.CE_INVC_WRITE.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms