NMS Facts CF_RECENT_CALL and CF_RST_CALL are Failing with the Error 'Unable to get a stable set of rows'

(Doc ID 2266211.1)

Last updated on MAY 15, 2017

Applies to:

Oracle Utilities Advanced Spatial and Operational Analytics - Version 2.6.0.0.2 and later
Information in this document applies to any platform.

Goal

On : 2.6.0.0.2 version, Install / Upgrade

NMS Facts CF_RECENT_CALL and CF_RST_CALL are failing with the error 'Unable to get a stable set of rows'.

Steps to Reproduce

1.Login to the NMS source application and modify the details of the logged in user such that the existing record in the CES_USER table is historized and a new record is inserted
2.Create a new incident from the source application
3.Enable the ETL jobs for the fact entities and load the data
4.The ETL jobs will fail with the error 'Unable to get stable set of rows'

Solution

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