Defect: Print Preview With Custom Print Get The Filename Garbled While Content is Fine (Doc ID 2266338.1)

Last updated on MAY 15, 2017

Applies to:

Primavera Unifier - Version 15.2.0.0 and later
Primavera Unifier Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Customer is using Traditional Chinese environment. They can use "print preview" to print out record use "custom", it will be printed out in word format. Everything is fine but the file name is garbled, not Chinese or English.


EXPECTED BEHAVIOR
-----------------------
Readable characters should be used in filename for output


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Kick off Custom Print
2. Web browser will prompt to save the output file, but the name is garbled
3. Issue received.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the correct report/print filename.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms