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Defect: Print Preview With Custom Print Get The Filename Garbled While Content is Fine (Doc ID 2266338.1)

Last updated on MAY 15, 2017

Applies to:

Primavera Unifier - Version and later
Primavera Unifier Cloud Service - Version and later
Information in this document applies to any platform.


Customer is using Traditional Chinese environment. They can use "print preview" to print out record use "custom", it will be printed out in word format. Everything is fine but the file name is garbled, not Chinese or English.

Readable characters should be used in filename for output

The issue can be reproduced at will with the following steps:
1. Kick off Custom Print
2. Web browser will prompt to save the output file, but the name is garbled
3. Issue received.

The issue has the following business impact:
Due to this issue, users cannot get the correct report/print filename.


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