Price List Copy Functionality Not Working On Base Screen . Getting Duplicate Key Error (Doc ID 2266428.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Goal

On: ORMB 2.4.0.1

Copy price list Functionality is not working. Getting duplicate key error

 

BKADMIN - 091092-1490-1 2017-03-01 20:43:07,417 [[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] WARN  (support.service.ServiceReplayExecuter) Attempt #1 of calling service for change failed - will attempt replay up to 1 more time
com.splwg.shared.common.ApplicationError: (Server Message)
Category: 11001
Number: 404
Call Sequence:
Program Name: ServiceBeanSessionHelper$1$1
Text: 2376560269 duplicate key error
Description: This field is a key field on a database table. The value as it currently stands is a duplicate of an existing value.
Table: null
Field: null
at com.splwg.base.support.context.FrameworkSession.addError(FrameworkSession.java:1904)
at com.splwg.base.support.context.FrameworkSession.addError(FrameworkSession.java:1881)


Steps to reproduce.
1. Go to Main menu> Price management > Manage Pricelist
2. Search for an existing price list.
3. Click on copy icon
4. Enter the details in mandatory fields and click save.
5. It throws duplicate key error


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms