Generic LDAP Group Users Fails to Sync to Agile
(Doc ID 2267091.1)
Last updated on APRIL 18, 2025
Applies to:
Oracle Agile PLM Framework - Version 9.3.4.0 to 9.3.6.0 [Release 9.3]Information in this document applies to any platform.
Symptoms
Generic LDAP Group Users are not getting updated.
In some cases, there is below warning in the LDAP migration log:
ERROR
Following users were not updated because they have duplicate user IDs: xxxxx(xxxx_Group), xxxx(xxxx_Group)
Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. In LDAP Server, create some group users
2. In Java Client -> Server Settings -> LDAP, Configure LDAP with correct LDAP Server info
3. Go to Preview Result tab and click Preview button
4. Go to User Settings, open Users
5. Click "Refresh Users From LDAP Directory" button. In some cases, it will pop up an error message window -
Error: Following users were not updated because they have duplicate user IDs: xxxxx(xxxx_Group), xxxx(xxxx_Group)
Changes
Upgrade to Agile PLM 9.3.4
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |