Generic LDAP Group Users Fails to Sync to Agile (Doc ID 2267091.1)

Last updated on JULY 15, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 to 9.3.6.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Generic LDAP Group Users are not getting updated.

In some cases, there is below warning in the LDAP migration log:

ERROR

Following users were not updated because they have duplicate user IDs: xxxxx(xxxx_Group), xxxx(xxxx_Group)


Steps to Reproduce

The issue can be reproduced at will with the following steps:


1.  In LDAP Server, create some group users
2.  In Java Client -> Server Settings -> LDAP, Configure LDAP with correct LDAP Server info
3.  Go to Preview Result tab and click Preview button
4.  Go to User Settings, open Users
5.  Click "Refresh Users From LDAP Directory" button. In some cases, it will pop up an error message window -
     Error: Following users were not updated because they have duplicate user IDs: xxxxx(xxxx_Group), xxxx(xxxx_Group)

Changes

 Upgrade to Agile PLM 9.3.4

Cause

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