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"System could not process..." Error Saving Data to the Shell Attribute (Details) Form - "Shell info and shell link location paths does not match" (Doc ID 2267198.1)

Last updated on MARCH 14, 2019

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Primavera Unifier - Version 10.1 and later
Information in this document applies to any platform.


On Unifier : Version

When trying to save details to the Shell Attribute Form (Details button) the following Unifier Notification is being thrown:

The system could not process your request.
Logging in again may help in some cases.
Contact your System Administrator if you are still having problems.

The following is captured to the Unifier log files: See detailException while cross checking shell info and shell link location paths.


Error : Shell info and shell link location paths does not match. The shell info location path is ======= /Shell/Infolocation* and shell link location path ====/Shell/Locationpath*~

*Where the data is specific to the Shell within Unifier


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