Last updated on MAY 19, 2017
Applies to:Oracle Financial Services Revenue Management and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On ORMB v22.214.171.124.0 against FW 126.96.36.199 version, PY - Payment
Customer is experiencing that when user execute the C1-BLGEN batch for single account, it processes through the whole merchant's transactions for specified billing cycle.
Therefore, it is taking longer time to generate bill segments for single account.
1. Run the Pending bill generation batch - C1-PNDBL for account Id: 6175815305
2. Run the bill segment generation batch - C1-BLGEN for same account.
There are only 6 transactions for given account/merchant. But it processed all existing pending bill transaction which is available into CI_BILL table with status pending status for same billing cycle.
The issue has the following business impact:
Due to this issue, users are experiencing a performance issue and seeing unexpectedly longer time to complete billing process for a single account.
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