C1-BLGEN Process Whole Pending Bill Tractions even if it has Single Record (Doc ID 2267235.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On ORMB v2.4.0.1.0 against FW 4.2.0.2 version, PY - Payment

Customer is experiencing that when user execute the C1-BLGEN batch for single account, it processes through the whole merchant's transactions for specified billing cycle.
Therefore, it is taking longer time to generate bill segments for single account.

STEPS
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1. Run the Pending bill generation batch - C1-PNDBL for account Id: 6175815305
2. Run the bill segment generation batch - C1-BLGEN for same account.

There are only 6 transactions for given account/merchant. But it processed all existing pending bill transaction which is available into CI_BILL table with status pending status for same billing cycle.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are experiencing a performance issue and seeing unexpectedly longer time to complete billing process for a single account.

Cause

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