ORA-012514 Error Occurs When Accessing Reports After Applying Patches 25178068 and 25192251

(Doc ID 2267924.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Retail Merchandising Insights - Version 16.0 and later
Information in this document applies to any platform.


After applying patches 25178068 and 25192251, when users try to access reports, ORA-012514 error occurs. 

The below patch instructions were followed:

1. Imported the service instance
2. Bounced the server
3. Downloaded the new RPD file
4. Modified the RPD (DSN, username and password)
5. Uploaded the modified RPD




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