Claims Window Errors Out When Sorting with 'Status' On Financial Hold Status/History Page (Doc ID 2268213.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.16.1.0.4 version, User Interface

The Claims window is getting errored out with message "Definition statusString of type Attribute is not found in FinancialHoldStatusAndHistoryTable." when sorting with 'Status' on Financial Hold Status and History page.  The user must close the claim tab and reopen it from Claims Search Results. This error continues to appear even when the error message box is closed. Even if the claim is refreshed, the error continues to appear.

The way it should work is that the column should be sorted in ascending/descending order.


ERROR
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 "Definition statusString of type Attribute is not found in FinancialHoldStatusAndHistoryTable."


STEPS
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The issue can be reproduced at will with the following steps:
1. Search for a claim and open the claims window.
2. In claim details section, open the Financial Hold Status and History dialog box (read only or edit mode)
3. Make sure that at least 1 hold is added to the claim.
4.  Click on the ascending/descending arrow on columns 'Status'


Due to this issue, User has to close the claim tab and reopen it.

Changes

 

Cause

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