Password Expiration Warning Displays for LDAP Users during Log On. (Doc ID 2268243.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Health Sciences Empirica Signal - Version 8.1 and later
Information in this document applies to any platform.
When users log on, instead of starting out on the Signals tab (as per their preference), the Home screen displays with "password will expire in -145 days" message.

Symptoms

After upgrading from Empirica Signal 7.3 to 8.1, when an LDAP user logs on to Empirica Signal a message displays: "Warning! your password will expire in -145 days" (the exact number of days is related to when the password would have expired if the user was a local user).
The message appears as soon as any LDAP user logs on. Users do not have a way to manage password in Empirica when using LDAP authentication.

Business impact:
Impacts users in that it prevents users from starting out on the Start page.

The start page is defined in the Preferences page in Empirica Signal.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms