My Oracle Support Banner

Error During Execution Of PCM_OP_SUBSCRIPTION_SERVICE_BALGRP_TRANSFER After 7.5 PS17 Upgrade (Doc ID 2268549.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading Oracle Communications Billing and Revenue Management Applications(BRM) to 7.5.0.17.0 version, (upgraded from 7.5 PS10 to 7.5 MPS1+PS17), the below error is observed during call of PCM_OP_SUBSCRIPTION_SERVICE_BALGRP_TRANSFER while transferring the balance_group of parent account to paying child account on the same day when they are created.

cm.pinlog:

The Parent account has product, discount and bundle but this error is observed only for bundle. The products/discounts are getting expired/cancelled properly without any date issue.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.