On MS Windows 10, No Data Displayed in Tab after it is Maximized (Doc ID 2268951.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Insurance General Agent - Version 8.2.0 and later
Information in this document applies to any platform.

Symptoms

On :  8.2.0 version, Core System

When running GA on Windows 10 computer, there is an issue. If GA is minimized and then maximized , the GA screen has all the information missing.  To get it to display correctly, the user must select a different tab and back again.   A couple screen shots have been uploaded to display the issue.

All information should be displayed on a tab when it is maximized.


The issue can be reproduced at will with the following steps:
1. Open GA and select a tab.
2. Minimize the tab then maximize it. No data is displayed.
3. Select another tab and then select the original tab again. Data is displayed.


Due to this issue, users have to take time to tab away and back.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms