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Error: "This user is already logged in." When Attempting to Login to P6 Professional Using Client-Side Cache Enabled (Doc ID 2269244.1)

Last updated on DECEMBER 04, 2018

Applies to:

Primavera P6 Professional Project Management - Version 16.2.0.0 to 17.7 [Release 16.2 to 17.7]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 to 17.5 [Release 16.2 to 17.5]
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 to 17.7 [Release 16.2 to 17.7]
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional using cloud connect with client-side cache enabled, the following error occurs.

ERROR:

This user is already logged in. Please use another login name.
and
<User Name> is already logged in at Terminal
<Terminal Name> under Windows Login account
<User Name>. Do you want to clear this user?

STEPS:

  1. Attempt to login to P6 PPM using cloud connect with client side cache enabled.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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