Calculating Work Order Processing Time (Doc ID 2269310.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Communications ASAP - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Goal

In the OCA Window, in order to evaluate the total processing time of a work order, what date fields (among Due Date, Start Date and Complete Date) should be used ?
 

Solution

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