Calculating Work Order Processing Time

(Doc ID 2269310.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Communications ASAP - Version and later
Information in this document applies to any platform.


In the OCA Window, in order to evaluate the total processing time of a work order, what date fields (among Due Date, Start Date and Complete Date) should be used ?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms