BillingCare: Event Adjustment Page Not Passing Selected Reason Code To Opcode (Doc ID 2269445.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.17.0 version, Customer Care

ACTUAL BEHAVIOR
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The Event Adjustment Page shows a drop down for reason codes. However, this selected reason code is not passed to the BRM opcode call for PCM_OP_AR_EVENT_ADJUSTMENT, instead it just builds the Flist as


Whereas it should be passing the selected reason code and domain within the REASON_ID and REASON_DOMAIN_ID fields at 0th level in flist.

Changes

 

Cause

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