My Oracle Support Banner

Significant Delay when Undeploying a Solution Cartridge with CMT Tool (Doc ID 2269614.1)

Last updated on DECEMBER 04, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

OSM version 7.3.0.1.4
Design Studio 7.3.4
CMT Bundle-Version: 7.3.0.0.0
CMT Bundle-BuildNumber: B81

A significant delay was reported when doing undeploy of a Solution Cartridge with CMT tool.

Although successful, undeployment of a composite/solution cartridge completes in 56 minutes which is too long. The solution cartridge doesn't have any open or closed orders.

It was a Fast undeploy, not using Force. [fast=true, forced=false]

Checked logs and noticed that one of the component cartridges is taking longer to be undeployed and a thread is held for a very long time.

WORKAROUND:
Use forced = true.
So when setting PURGE_ORDER_ON_UNDEPLOY Value=true instead of false then total time for undeployment is less than a minute.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.