ESRI GIS Extractor Crashes at Startup (Doc ID 2269838.1)

Last updated on MAY 26, 2017

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.12.0.3 and later
Oracle Utilities Network Management System - Version 1.12.0.3 and later
Information in this document applies to any platform.

Symptoms

Installed GIS ESRI Extractor 1.12.0P14 on Windows 10 workstation.

When AitoCentricity is run, it fails to start up, and the log has this error:

 

Error encountered in frmmain.load. #3265 - item cannot be found in the collection corresponding to the requested name or ordinal.

 

Changes

The operator recently migrated to a new Windows 10 workstation.

Cause

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