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NEP/JNEP Not Starting After ASAP Installation (Doc ID 2270089.1)

Last updated on JUNE 10, 2022

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

On ASAP 7.2.0 version:

ACTUAL BEHAVIOR
--------------------------------
NEP/JNEP not starting after ASAP installation.

EXPECTED BEHAVIOR
-----------------------
All ASAP processes should start when ASAP server is started.

STEPS
-----------------------
Start ASAP server using 'start_asap_sys'.

ERROR

-----------

/asapapp/ASAP_HOME/programs/asc_nep: error while loading shared libraries: libsasl2.so.2: cannot open shared object file: No such file or directory

/asapapp/ASAP_HOME/programs/asc_nep: error while loading shared libraries: libssl.so.10: cannot open shared object file: No such file or directory

Cause

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In this Document
Symptoms
Cause
Solution
References


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