PDF Contains Wrong Fonts with 'Failed to Connect to the Amyuni API Due To (Invalid Class String)' Message (Doc ID 2270237.1)

Last updated on MAY 26, 2017

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Publisher

ACTUAL BEHAVIOR
---------------
When using a custom macro to convert the generated IStream document to pdf,
the converted pdf content contains the wrong font.
The IStream Ilf logs reports 'Failed to connect to the Amyuni API due to (Invalid class string)("Invalid class string" means that Amyuni driver not installed) ' message


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Confirm all IStream + Publisher Services are running.
2. Submit request.
3. Monitor the results.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms