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Numerous User Login Records For Visualizer Showing in Project Users Window in P6 Professional (Doc ID 2270763.1)

Last updated on DECEMBER 13, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Primavera P6 Professional Project Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User accounts who are not logged into Visualizer are displaying in the Users list of the 'Open Project' menu within P6 Professional. 

EXPECTED BEHAVIOR
-----------------------
Users who are not logged into Visualizer should not display a record for being logged into Visualizer in the Users list of the 'Open Project' menu within P6 Professional.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Select File, Open Project
3. Highlight top level EPS
4. Select the Users button in the dialogue box

Cause

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In this Document
Symptoms
Cause
Solution


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