Multiple CI_AGG_PARM_GRP_DTL Records For The Same PARM_STR (Doc ID 2271067.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, BT - Batch

Multiple CI_AGG_PARM_GRP_DTL records for the same PARM_STR

In Production, a lot of transactions are ending in error "Could not derive a product from the rules engine" during C1-TXNIP batch of TFM.

ERROR
-----------
Checking the logs, there are many occurrences of the following error message:
23:16:17,739 [DEFAULTWorker:3] ERROR (com.splwg.ccb.domain.pricing.priceparm.AggregationParameterGroupCache) Error in addAggregationParameterGroup during populating Cache for :CM-CHGID=HEQFSA~CM-LNOTE=HEQ-Reverse Duplicate Chgs
23:16:17,741 [DEFAULTWorker:3] ERROR (com.splwg.ccb.domain.pricing.priceparm.AggregationParameterGroupCache) org.hibernate.exception.DataException: ORA-01422: exact fetch returns more than requested number of rows
ORA-06512: at "CISADM.PKG_RMB_MULTI_PARM_PRICE_AGG", line 173
ORA-06512: at "CISADM.PKG_RMB_MULTI_PARM_PRICE_AGG", line 197

Cause

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