Billing Failing After Installing Patch 24796295 (Doc ID 2271658.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) 7.5.0 patchset 15, when attempting to perform billing after the installation of Patch 24796295, the following error occurs:

E Fri Jan 27 21:14:18 2017 a-brmapp1.ord1.corp.com cm:11700 fm_subscription_cycle_utils.c:13146 2:a-brmapp1.ord1.corp.com:pin_bill_accts:11680:99572592:0:1485551653:0::::

fm_subs_find_rp_using_act_usage() error

<location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3>

 

<facility=0 msg_id=0 version=0>

E Fri Jan 27 21:14:18 2017 a-brmapp1.ord1.corp.com cm:11700 fm_subscription_cycle_utils.c:12712 2:a-brmapp1.ord1.corp.com:pin_bill_accts:11680:99572592:0:1485551653:0::::

fm_subs_utils_get_rateplan_new() error

<location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3>

 

<facility=0 msg_id=0 version=0>

D Fri Jan 27 21:14:18 2017 a-brmapp1.ord1.corp.com cm:11700 fm_subscription_apply_rate.c:1961 2:a-brmapp1.ord1.corp.com:pin_bill_accts:11680:99572592:0:1485551653:0::::

fm_subs_forward_add_rate RATES rflistp

# number of field entries allocated 20, used 0

E Fri Jan 27 21:14:18 2017 a-brmapp1.ord1.corp.com cm:11700 fm_subscription_apply_rate.c:3339 2:a-brmapp1.ord1.corp.com:pin_bill_accts:11680:99572592:0:1485551653:0::::

fm_subs_forward_add_rate error

<location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3>

 

<facility=0 msg_id=0 version=0>

D Fri Jan 27 21:14:18 2017 a-brmapp1.ord1.corp.com cm:11700 fm_subscription_apply_rate.c:3342 2:a-brmapp1.ord1.corp.com:pin_bill_accts:11680:99572592:0:1485551653:0::::

fm_subs_forward_add_rate returning

E Fri Jan 27 21:14:18 2017 a-brmapp1.ord1.corp.com cm:11700 fm_subscription_apply_rate.c:1581 2:a-brmapp1.ord1.corp.com:pin_bill_accts:11680:99572592:0:1485551653:0::::

op_subscription_apply_rate error

<location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3>

 

<facility=0 msg_id=0 version=0>

E Fri Jan 27 21:14:18 2017 a-brmapp1.ord1.corp.com cm:11700 cm_utils.c(148):6355 2:a-brmapp1.ord1.corp.com:pin_bill_accts:11680:99572592:0:1485551653:0::::

CM CM->FM input flist: opcode=PCM_OP_SUBSCRIPTION_APPLY_RATE, flags=0x400, errno=PIN_ERR_NOT_FOUND:3

Changes

 

Cause

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