IDS/EWPS Error Message " ID can't be null. Are you trying to use DSIHTTPMessageQueueFactory on the server side?" (Doc ID 2271875.1)

Last updated on DECEMBER 10, 2018

Applies to:

Goal

We received the following error message from IDS/EWPS when attempting to retrieve documents from Archive:

"Message ID can't be null. Are you trying to use DSIHTTPMessageQueueFactory on the server side?"

This occurred after three Windows security patches were applied: KB4019215, KB4019213, KB4018271. The service would not return any documents, only the above error.
We rolled back all three of these patches and the service worked fine again.

Solution

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