Manual Transaction Discount Reason Code Is Not Visible On Postvoid Receipt (Doc ID 2272031.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service (ORPOS) 14.1, Manual Transaction Discount reason code is not visible on post void receipt.

The issue can be reproduced at will with the following steps:

1. Perform a sale transaction with manual transaction percent discount;
2. Return the sale transaction;
3. Perform post void of return transaction;
4. On post voiding the return transaction, reason code description is not visible unlike sale and return transactions.

 

 

Changes

 

Cause

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