In Work Agenda, Loading Completed Events by Date Range Can Cause the System to Hang If a Large Date Range Selected (Doc ID 2272279.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Information in this document applies to any platform.

Symptoms

When an operator attempts to load a large number of completed events in Work Agenda, it can cause the system to lock up.

 

The issue can be reproduced at will with the following steps:
1. Start up web workspace
2. Subscribe to all control zones
3. In Work Agenda, select the "Load Completed Events-Range..." option.
4. Choose a 60 day period that encompasses a large number of completed events (10000+).
5. Press OK.
6. The system will lock up as it attempts to transfer a large amount of data from the database to the services.


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms