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When Accessing Profile and Preferences, Receive Error: "BusinessObjectUIManagerNotFoundException: Exception of type 'Xeno.Web.UI.BusinessObjectUIService.BusinessObjectUIManagerNotFoundException' was thrown." (Doc ID 2272312.1)

Last updated on MAY 31, 2019

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version and later
Information in this document applies to any platform.


When attempting to access the Profile and Preferences link, some users are receiving the error:


Server Error in '/portal' Application.
Exception of type 'Xeno.Web.UI.BusinessObjectUIService.BusinessObjectUIManagerNotFoundException' was thrown.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: Xeno.Web.UI.BusinessObjectUIService.BusinessObjectUIManagerNotFoundException: Exception of type 'Xeno.Web.UI.BusinessObjectUIService.BusinessObjectUIManagerNotFoundException' was thrown.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[BusinessObjectUIManagerNotFoundException: Exception of type 'Xeno.Web.UI.BusinessObjectUIService.BusinessObjectUIManagerNotFoundException' was thrown.]
  Xeno.Web.UI.BusinessObjectUIService.BusinessObjectUIService.get_Item(String businessObjectUIMgrId) +210
  Xeno.Prodika.Portal.WebUI.UserProfile.UserUIManager.GetUserUIManager(HttpRequest Request) +78
  Xeno.Prodika.Portal.WebUI.UserProfile.UserPreferences.OnInit(EventArgs e) +36
  System.Web.UI.Control.InitRecursive(Control namingContainer) +143
  System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1477


1. From within PLM for Process, select the Profile and Preferences link on the top right corner of the application.
2. Receive error.


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