Cannot Download File With File Name Including Long Chinese Character In The File Name (Doc ID 2272562.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.4.0 version, Folders, Files & Attachments

ACTUAL BEHAVIOR
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Chrome/Firefox cannot download file with long Chinese filename

EXPECTED BEHAVIOR
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All kinds of browsers can download all file without any problem.

STEPS
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The issue can be reproduced at will with the following steps:
1. Logon Agile Web Client through Firefox/Chrome
2. Upload a file with long Chinese filename, for example: "中文中文中文中文中文中文中文中文中文中文中文中文中文中文中文中文中文中文中文中文.pdf"
3. Try to download the file, nothing happens


Cause

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