‘Item Ticket Group Qty’ Report Template Throws an Error 'Layout not found: ItemTicket.rtf ' (Doc ID 2272579.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

‘Item Ticket Group Qty’ report template is throwing below error.

Steps To Recreate:

1. Open BI Publisher application and login.
2. Navigate to ItemTicketGroupQty report and click to open it.
3. System throws above mentioned error.  If user look at error properly, system is referring to ItemTicket.rtf instead of ItemTicketGroupQty.rtf.

Changes

 

Cause

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